Absolutely! We are 100% committed to making you happy. While we make every effort to ensure your article arrives in perfect condition, sometimes things could happen. If you discover a fault with the article(s) you have received, please take pictures of the defect and contact us right away at email@example.com We will work with you to guarantee your satisfaction.
Should you wish to return your item(s), please kindly email us with the reason of return, within 14 days from receiving your order. Please note that we will not be accepting exchanges if your collar has been engraved.
If items are eligible for returns, refunds will be made in the form of your original payment methods.
Please note that customers are responsible for all the fees involved for returning items. Return packages remain the responsibility of the customer until it is received by our team. Therefore, it is recommended that the customer takes necessary precautions by using registered and traceable services when returning the package.
Orded this for my new pup. (Bought the next size up so I know it will fit him for a long time). Arrived in just under 2 weeks and the engraving is beautiful. Tried it on my boy (tightest it would go) to see the colour and I love it! Great quality for both the collar and lead!
Nice to touch and so handsome on the wearer :-) love it
This is my favourite set!! The quality is amazing and the engraving is super nice and useful too in case I lose my pup! Highly highly recommend
All Materials Are Premium Quality And 100% Cotton
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Changed Your Mind? No Problem! Simply Return It Within 14 Days