Oh my goodness, Kseniya, your message completely made our day! 💖 We’re so happy we could help you and your sweet mini Goldendoodle. You were such a joy to chat with, and we truly appreciate your patience while we sorted everything out. It means so much to us when customers recognize the care we put into our products and service. Thank you for being such an amazing supporter of our small business—customers like you make what we do so worthwhile! 🐾✨

Give your sweet mini Goldendoodle some extra cuddles from all of us! 🥰

Best regards,
Janica, Customer Experience

Hi Martha!

Thank you so much for your feedback on the Morning Floral AllSet™ Harness! I'm so glad to hear you find the design attractive — that really makes us happy 🧡

At the same time, I'm sorry to hear the sizing wasn't quite right for sweet Chloe. I completely understand how frustrating it can be when the fit isn't perfect, especially when she usually wears a medium and even the small is running large around the neck area.

We’ve reached out to you by email so we can help find the perfect fit for Chloe and make sure she’s completely comfortable in her new harness. Your note about the neck sizing is also incredibly helpful — we’re always working to improve our fit based on thoughtful feedback like yours.

Thank you for taking the time to share your experience with us, Martha. We truly appreciate it and want to make sure Chloe gets the harness that's just right for her!

Warmly,
Janica, Customer Experience

What a handsome boy! 😍 The Coral Fetch AllSet™ Harness looks amazing on him — the color really makes his eyes pop! We’re so happy you and Petey are loving it and getting all the compliments he deserves. Big scratch for him from us! 🧡 Thanks so much for the love, Leanna! 💕

Best,
Jessica, Customer Happiness Director

Thank you so much for your wonderful feedback, Jennifer! We're absolutely thrilled to hear you love the Gentleman AllSet™ Harness - Adjustable Bliss! 😍 We're so sorry the first one was a little snug despite following the measurements - we know how important the perfect fit is for your pup's comfort and your peace of mind! We're incredibly happy to hear that our customer service team was able to respond to your concern right away and get a new harness on the way for you - that's exactly the kind of care and support we strive to provide every single customer! There's something so special about that gorgeous gentleman pattern combined with the adjustable comfort that creates such a perfect balance of style and functionality for all those daily walks and adventures! Your amazing words about both the harness and our customer service being awesome absolutely made our day - it means the world to us that we could turn things around quickly and keep you happy! Thank you so much for taking the time to share this incredible review and for supporting our small business! 🐾💙

Best regards,
Jessica, Customer Happiness Director

Thank you so much for your wonderful feedback, Zach! We're absolutely thrilled to hear that your first Yellow Floral AllSet™ Harness worked out so perfectly that you came back for a second one for your other corgi! 💛 There's nothing that makes us happier than knowing our harnesses have become the go-to choice for your adorable corgis! 😍 Your experience with the great material, fantastic style, and extra security is exactly what we strive for with every AllSet™ Harness - we want to make sure both of your sweet pups are comfortable, secure, and looking absolutely gorgeous on all their adventures! It just melts our hearts to know that the quality and design impressed you so much that you chose us again when your second corgi reached her adult size! That's the highest compliment we could receive - a returning customer who trusts us with their precious pups! Thank you so much for taking the time to share this amazing review and for supporting our small business! 🐾💛

Best regards,
Janica, Customer Experience